Shipping policy
CYCLING GEAR HUB LLC provides free standard shipping to deliverable addresses throughout the United States. No minimum purchase is required.
Order Cutoff
The order cutoff is 2:00 p.m. Eastern Time on business days. Orders placed after the cutoff begin processing on the next business day.
Processing and Delivery
- Processing time: 1–2 business days.
- Transit time: 3–5 business days after shipment.
- Total estimated delivery time: 4–7 business days from the first processing day.
Business days are Monday through Friday. Orders are not processed on weekends or U.S. public holidays. An order placed after the cutoff, on a weekend, or on a U.S. public holiday begins processing on the next business day.
Tracking
When the order ships, we will send a shipping confirmation with available tracking information to the email address provided at checkout.
Address Changes and Cancellations
You may request cancellation before shipment. Shipping-address and other order changes must be requested through customer service and can be completed only before shipment. Email support@cyclinggearhubs.com or call +1 678-622-1532 as soon as possible.
Delivery Support
If tracking is delayed, the package is damaged, or an order does not arrive as expected, contact us. CYCLING GEAR HUB LLC will investigate the order, communicate the resolution, and provide appropriate assistance under our published policies and applicable law.
Contact
CYCLING GEAR HUB LLC
12 S Promise Trl, Dahlonega, GA 30533, United States
Email: support@cyclinggearhubs.com
Phone: +1 678-622-1532
Website: cyclinggearhubs.com
Customer service hours: Monday through Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding U.S. public holidays.